Privacy policy

This Privacy Policy explains how Nomly collects, uses, stores, and shares information when you use the Nomly website, mobile application, and related services. By using Nomly, you agree to the practices described in this policy, subject to applicable law.

Information we collect

We may collect information in the following categories:

• Account and profile information you provide, such as your name, email address, language, and preferences.
• Content you create in the service, including trips, itinerary details, tasks, budgets, goals, and related records.
• Device, diagnostics, and usage information, such as app activity, crash data, approximate device identifiers, and interaction events.
• Subscription and entitlement information needed to determine whether Premium or Pro features are active on your account.
• Communications you send to us, including support requests, feedback, and account-related inquiries.

How we use information

We use information to operate and improve Nomly, including to:

• Provide the product and its features.
• Maintain account security, service integrity, and fraud prevention.
• Sync your content across supported sessions and devices.
• Understand product usage, performance, and reliability.
• Respond to support requests and important service communications.
• Enforce our Terms of Use and comply with legal obligations.

Subscription and payment data

Premium or Pro subscriptions purchased on iPhone are processed through Apple's in-app purchase system. Nomly does not receive or store your full payment card number or full billing credentials.

To manage access to subscription features, we may receive limited subscription-related information from Apple and from RevenueCat, which we use as a technical service provider for subscription status, entitlement validation, and related operational events.

This information may include product identifiers, subscription status, renewal state, expiration dates, transaction-related identifiers, and whether a purchase, renewal, cancellation, refund, or billing issue has affected access to paid features.

How information may be shared

We may share information in limited circumstances, including with:

• Service providers that help us operate Nomly, such as hosting, infrastructure, analytics, authentication, storage, diagnostics, and subscription management providers.
• Apple, to the extent necessary to support in-app purchase processing and subscription-related functionality.
• Professional advisers, authorities, or counterparties where disclosure is required by law, legal process, or to protect rights, safety, and the service.
• A buyer, investor, or successor entity in connection with a merger, acquisition, financing, restructuring, or sale of all or part of our business.

We do not sell your personal information for money.

Data retention

We retain information for as long as reasonably necessary to provide the service, maintain legitimate business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of data, the sensitivity of the information, and whether the account remains active.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information. No method of storage, transmission, or processing is fully secure, and we cannot guarantee absolute security.

Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing. You may also be able to manage some information directly from your device, account settings, or Apple subscription settings.

If you make a request, we may need to verify your identity and may retain certain information where legally permitted or required.

International processing

Nomly and its service providers may process information in countries other than your own. Where required, we take reasonable steps intended to support lawful cross-border processing.

Children's privacy

Nomly is not directed to children under the age at which they may lawfully consent to data processing in their jurisdiction. If we learn that we collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we may revise the date above and, where appropriate, provide notice through the app, website, or other reasonable means.

Contact

For privacy-related questions or requests, contact diegoandres9927@gmail.com or use the support page at /support.